Update 18th April 2020.
Brew Mart wish to thank everyone customers and staff alike for their continued support and understanding during this difficult time.
By Friday we have managed to complete most orders and you should receive them the lastest on Monday next.
This last week has once again been very testing and despite our best efforts we do still have some outstanding orders to complete due mainly to our suppliers being short of products themselves.
On Friday we were expecting two deliveries of products to enable us to finish the back log, unfortunately only one arrived.
Please be assured that we are doing our very best to get your products to you in a timely manner
Brew Mart wish to maximise support for our customers and our team to help keep everyone safe and informed during these testing times.
Please read the information below about changes we have made to help us achieve this. Thank you.
Brew Mart is now ready to accept orders once more.
Certain product lines are unfortunately not available due to shortage of supplies
Also, Brew Mart can't guarantee any timings, so please bear with us and our delivery partners (APC and Royal Mail). Everyone is rising to the challenge and doing their utmost to get your products to you as quickly as possible, while continuing to follow government guidance.
Our dispatch teams are working diligently to ensure your orders reach you on time.
Due to the unprecedented demand and changes to working patterns helping ensure the safety of our customers and staff, we are at the moment unable to guarantee delivery times.
APC & Royal Mail are operating as usual. However, both are working under a 'no contact' policy. The no-contact system means your delivery driver will not ask you to sign for your parcel, but will instead log this manually.
To safeguard our team and our customers, we have closed our retail store. Brew Mart will continue to monitor the situation and post updates regularly.
Safeguarding our Customers & Staff.
In response to the COVID-19 situation in the U.K., we would like to take this opportunity to reassure you that Brew Mart has already undertaken several precautionary actions. The actions are to ensure that we can continue offering the best service for you while continuing to keep our staff safe:
Brew Mart are following all guidance and advice issued by H.M. Government and Public Health England.
Brew Mart are encouraging our team to follow best hygiene practices as recommended by the World Health Organisation.
Brew Mart has put in an even more rigorous cleaning regime for our showroom shops to help protect customers and staff alike.
Brew Mart are operating as usual on line and have so far had ZERO suspected cases of Coronavirus in the business.
All contact points in our stores, workstations, offices, and packing areas are sanitised regularly throughout the day.
For more information on Coronavirus, please see the NHS website: https://www.nhs.uk/conditions/coronavirus-covid-19/
Brew Mart wish to thank all of our customers for your continued support, which we very much appreciate.
The Brew Mart Team.